Last Updated: January 5, 2026
At British Social News, we are committed to delivering high-quality educational content. We understand that sometimes a course may not meet your expectations, and we have established this refund policy to ensure fair treatment for all students.
We offer a 14-day satisfaction guarantee on all course purchases. If you are not satisfied with your course within 14 days of enrollment, you may request a full refund.
To be eligible for a refund, you must have completed less than 30% of the course content, and your request must be submitted within 14 days of your initial enrollment date.
To request a refund, please contact our support team at [email protected] with your order number and reason for the refund request. We will review your request and respond within 3-5 business days.
Approved refunds will be processed within 7-10 business days and returned to your original payment method.
Refunds will not be issued in the following circumstances:
Requests made more than 14 days after enrollment, completion of more than 30% of course content, violation of our terms of service, requests for courses purchased during promotional periods or with special discounts, or after receiving a certificate of completion.
Upon approval of a refund, your access to the course will be immediately revoked. You will no longer be able to view course materials or participate in course discussions.
If you believe there are exceptional circumstances that warrant consideration beyond this policy, please contact us. We will review each case individually and make decisions at our discretion.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
For refund requests or questions about this policy, please contact:
British Social News
Email: [email protected]
Phone: +44 070 7968 0817
Address: 48 Thames St, Walton-on-Thames, KT12 2PS, United Kingdom